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(Xinhua) -- The Nairobi Securities Exchange (NSE) said Tuesday it has launched the ChatBot, an instant messaging application that responds directly and automatically to inquiries from investors to enhance their participation.

 

The NSE said the mobile application is designed to provide stock market participants with convenient, faster and real-time access to data and information from the operator.

"The ChatBot is a digital assistant that provides a conversational interface for investors supporting investors as they conduct various financial markets transactions on the NSE," the bourse said in a statement issued in Nairobi.

 

Through the ChatBot, NSE said, investors will access support when buying and selling stocks, tracking stock prices, generating statements and making funds transfers.

 

It said the ChatBot will enable investors track their portfolio as well as allow them to link their brokerage accounts with their NSE mobile application.

 

"The launch of the ChatBot underscores our commitment to continue offering various technology-based solutions to ease the investment experience and encourage activity specifically among retail investors in Kenya," Geoffrey Odundo, NSE CEO said in a statement.

 

"Our new strategy focuses on leveraging technology and innovation to enhance market participation among all our investors," Odundo added.

 

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